Shipping Policy

At ByAzora, we're committed to making your shopping experience simple, convenient, and reliable. We work with our fulfillment and shipping partners to deliver your orders to customers worldwide.

🌍 Worldwide Shipping

• Shipping Destinations: We ship to eligible destinations worldwide, subject to product availability and shipping restrictions.

• Shipping Cost: FREE shipping on eligible orders, unless otherwise stated at checkout.

• Estimated Delivery: Approximately 7–14 business days for most destinations.

• Order Processing: Orders are generally processed within 1–3 business days.

• Fulfillment: Orders may ship from our suppliers' or fulfillment partners' warehouses, including facilities in China and other locations, depending on product availability and the destination.

Delivery estimates are provided as a guide and are not guaranteed. Actual delivery times may vary depending on your location, shipping carrier, customs clearance, and other factors.

📦 Order Tracking

Once your order has been shipped, we'll send a shipping confirmation email with tracking information when available.

Please allow up to 24–72 hours for tracking information to appear or update in the carrier's system. Tracking updates may take longer for some international shipments.

💰 Customs Duties, Taxes, and Import Fees

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the customer's responsibility. By placing an order, you acknowledge that additional fees may apply depending on your country's import regulations.

⚠️ Shipping Delays

Although we work to deliver orders within the estimated timeframe, delays may occasionally occur due to:

• Customs inspections or clearance procedures

• Weather conditions or natural events

• Public holidays and peak shopping seasons

• Shipping carrier delays or operational disruptions

• Incorrect or incomplete delivery information

These circumstances are outside our direct control. We appreciate your patience if your shipment takes longer than expected.

🏠 Shipping Address

Please carefully review your shipping address, email address, and contact details before completing your purchase.

Once an order has been processed or shipped, we cannot guarantee that an address change, cancellation, or package rerouting will be possible. ByAzora is not responsible for delivery issues caused by incorrect or incomplete addresses provided at checkout.

📭 Lost, Missing, or Damaged Packages

If your order has not arrived within the expected delivery timeframe, or if your package arrives damaged, please contact us so we can review the situation and assist you.

Please include your order number and any relevant photos or tracking information when contacting our support team.

📧 Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: info@byazora.com

We're happy to help and will do our best to provide a smooth shopping experience.

Thank you for shopping with ByAzora!